Privacy Policy - Bee Parenting


Privacy Policy

Privacy Policy – To help you understand how we handle your data and personal information

Welcome to the Bee Parenting, which is owned and operated by Early Childhood Development Pvt Ltd collectively referred to as “ECDPL,” “we,” “us” or “our”.

Bee is a smart virtual parenting companion that educates and guides parents having 0 to 6 years of children. This artificial intelligence (AI) based mobile app is having ‘parenting knowledge’ obtained from human experts & fed into the software based robot brain. This is an ultimate parenting companion cum guide available 24×7 for all parents. It uses text/voice queries for NLP – Natural Language Processing to answer questions, make recommendations, and provide best parenting advices, tips and entertainment to make your parenthood fulfilling.

Bee provides suggestions to parents and offers guidance to deal with issues based on chat history. the smses sent, emails sent and the push notifications sent by Bee mobile application are collectively referred to as the “Service”.

In order to provide parents with the Service and improve and facilitate its functionality, we gather a minimal amount of personal information from app users / parents. This Privacy Policy explains how we collect, use, share and protect this information in relation to the Service.

1. Our collection and use of personal information

As with almost online services, personal information is required in order to set up your account and use our Service. We collect only personal information mainly of child & parent required to meet the needs of the service or as aggregated statistics to improve our Services. Currently, we collect the following information provided by users

  • Parents’ registered mobile / email address and their password that is associated with our service

  • Name of parent & children

  • Parent’s user information on the Facebook account connected to Bee, provided through their Facebook login, including the Facebook user name and the Facebook profile photo.

  • Parent’s user information on the Google account connected to Bee, provided through their Google login, including the Google user name and the Google profile photo.

  • Parent’s user information on the Instagram account connected to Bee, provided through their Instagram login, including the Instagram user name and the Instagram profile photo.

  • The user content (e.g., photos, comments, and other materials) that the Parent shares with Bee.

  • Communications between parent and Bee. For example, their answers to our quiz or questions that we might pose. In addition we may send them Service-related information (e.g., account verification, changes/updates to features of the Service, technical and security notices).

Analytics Information

We use tools provided by third parties (Google analytics, Facebook analytics) to analyze traffic generated by the Service, the number of users, and similar statistical metrics. Should the user decide- each of these services provides an opt-out mechanism to prevent the service from gather any of your data.

Meta Data

We keep meta data, that is to say, all technical data necessary for the proper operation of the Service, such as web server logs, application logs, browser statistics, usage statistics. By using the Service, you give your express consent to collection, treatment, including but not limited to keeping, storage of your personal data, including but not limited to your pictures and communication, and their transfer to relevant third parties in charge of implementing the treatment or providing services in relation thereto, in compliance with this privacy policy and the Terms of Use of the Service

2. Sharing of the information we collect

We do not sell or rent user’s personal information to third parties. However in response to an official inquiry, a subpoena, any legal requirements, or any summon from law enforcement, we might be obliged to share this information.

We may share part of this information with technology providers, such as providers of cloud-based services that help us provide the Service to users (“Service Providers”). Our Service Providers will be given access to user information as is reasonably necessary to provide the Service under reasonable confidentiality terms.

We may remove parts of data that can identify users and share such data with other parties. We may also combine this information with other information in a way that it is no longer associated with an individual and share that aggregated information.

However, the content that parent shares with Bee is never shared with other parties.

3. How we store your information

User information collected through the Service will be stored and processed in India and globally. ECDPL is committed to handle all personal data of its users as per the Global Data Protection Regulation. Currently, we rely on some web services (Google, Mixpanel, Twitter, Mailjet and UrbanAirship), which might also have access to part of user information. However none of these services get access to the content or images that have been shared by the parents. By using our Service You expressly agrees to such handling of your data.

All passwords handled by the system are encrypted and all communication between various subsystems is also encrypted.

Bee may transfer information that we collect about parents & children, including personal information across borders and from their country or jurisdiction to other countries or jurisdictions around the world. We follow both the India Data protection regulation & European Data Protection Regulation. Please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as their jurisdiction. However such transfer will be done only in line with the rules of the India pertaining to such transfer request.

If the users remove all text & media on Bee surface, our service does not keep any copies of the removed content.

If user deletes their account- all information about users associated with the account will be immediately deleted. All records will be deleted from our servers within 6 months unless required to be retained for legal reasons.

By registering for and using the Service you consent and hereby agree to the transfer of information and the use and disclosure of information about you as described in this Privacy Policy.

We use reasonable safeguards to help keep the information collected through our Service secure and take reasonable steps (such as requesting a strong password) to verify your identity before granting you access to your account. However, Bee cannot ensure the security of any information you transmit to Bee or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Please do your part to help us. You are responsible for maintaining the secrecy of your password and account information.

4.Parent’s privacy

As Bee expects its users to be parents only, we require co-parents to consent for their use of its service to accept its terms of use. In order to execute the service, our machine learning algorithms must parse through the content shared with Bee. This information is then shared back to the parents and deletion of replied content is facilitated. Bee thus helps parents remove private content that they might have inadvertently asked.

We will not retain any personal information of the child & parent beyond the remit and time that the parent uses the service. At any time the parent can delete the profile of the child and all the information related to this account. If you believe that we might have any information from or about a child, please contact our support at support@heybee.org.

5. Other web sites and services

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you go from our Service to another service, app or website, our Privacy Policy does not apply to those third-parties. Your browsing and interaction on any third-party website or service, including any that may have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third parties that you authorize to access your user content. If you are using a third-party website or service and you allow them to access your user content you do so at your own risk.

6. Changes to our privacy policy

Bee or ECDPL may modify or update this Privacy Policy from time to time. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of Bee app or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

7. Contact us

If you have any questions or concerns about Privacy Policy mentioned here, you can contact our team at support@heybee.org.

You benefit from a right to access, modify, rectify or have rectified, oppose and have deleted your personal data that you have communicated to Bee (to the extent you have not communicated such personal data beyond our Service, e.g. on Facebook outside of the perimeters of Bee, over which we do not exercise control), without prejudice to any legal obligation for such treatment of data, and without prejudice to articles mentioned in our Terms of Use. To exercise such rights, please contact our team at support@heybee.org.

This Privacy Policy and our collection and use of your information pursuant to this Privacy Policy shall be governed by and construed in accordance with the laws in India.